FAQ
FAQ
What is Happy Smirk?
Happy Smirk is a contemporary jewelry brand focused on self-expression and imagination with attitude to wear everyday.
We design jewelry as a form of personal language—meant to be worn freely, mixed instinctively and lived with, not saved for special occasions.
Jewelry that captures the spirit of playful rebellion.
Where is Happy Smirk jewelry designed?
All Happy Smirk pieces are designed between Spain and Italy, with a strong emphasis on concept, form and wearability.
Our approach balances creative direction with real life: pieces that look good, feel right and last. Celebrating the wonder of each own evolving world.
What materials are used in Happy Smirk jewelry?
We work with carefully selected materials, all our products have hypoallergenic metals, such as: sterling silver, stainless steel, or free-cadmio free-plumb and free-nickel brass.
All our suppliers comply with:
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REACH regulations
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ISO 9001 (quality management)
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ISO 14001 (environmental management)
Each product page clearly details the materials used.
Is Happy Smirk jewelry hypoallergenic?
Yes. Our jewelry is made with hypoallergenic metals suitable for sensitive skin, in line with European regulations and certified production standards.
Is Happy Smirk jewelry hypoallergenic?
Yes. Our jewelry is made with hypoallergenic metals, such as steel. Nickel-free, lead-free and cadmium-free, in line with European regulations and certified production standards.
However, “hypoallergenic” does not mean 100% risk-free for every single individual. Skin sensitivities can vary, and reactions may still occur in very rare cases.
We choose materials designed to minimize the risk and meet the highest safety standards—but we believe honesty matters.
Is Happy Smirk jewelry suitable for everyday wear?
Yes. Our pieces are designed for daily use, movement and repetition.
To keep them looking their best, we recommend avoiding water, perfumes, cosmetics and excessive friction—common sense care for jewelry that’s meant to be lived in.
How do I take care of my jewelry?
Simple, honest care:
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Avoid contact with water, chemicals and cosmetics
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Store pieces separately when not worn
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Treat them as objects with meaning, not disposable accessories
Good care extends both lifespan and pleasure.
Do you ship internationally?
Yes, we offer international shipping to selected countries.
Available destinations, shipping costs and delivery times are displayed clearly at checkout.
How long does delivery take?
Orders are usually processed within 3–5 business days when sent to a Spanish national address. From 5 to 8 days when shipped within EU usually.
Delivery times depend on your location and are shown at checkout—realistic, not over-promised.
Can I track my order?
Yes. Once your order ships, you’ll receive a tracking link by email so you can follow your delivery step by step.
What is your return policy?
If your purchase doesn’t feel right, you can return unworn items within the timeframe specified in our Returns Policy within 15 days from the delivered day.
We aim for a return process that is fair, clear and human—no hidden conditions.
Can I exchange an item?
We don’t offer direct exchanges.
If you’d like a different item, size or finish, simply return your original purchase and place a new order.
This ensures faster processing, accurate availability and a smoother experience overall.
Is Happy Smirk a sustainable brand?
We believe sustainability is about decisions, not declarations.
We carefully select suppliers that work with hypoallergenic metals, comply with REACH regulations, and hold ISO 9001 and ISO 14001 certifications, ensuring responsible production, quality control and environmental management.
We design in limited quantities, avoid unnecessary excess and focus on pieces made to last—emotionally and physically.
Less noise. More intention.
Do you offer gift packaging?
Yes. All Happy Smirk orders come in designed packaging, made to feel like part of the experience—not an afterthought. Ready to give. Worth keeping.
How can I contact Happy Smirk?
You can reach us via our contact form or email.
We read every message and respond thoughtfully.